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  2008 Virtual Services Special Report
  With Australian Addendum


  ISBN 978-1-930199-54-5

  $100 USD printed and bound (was $295)
  $35 USD e-mailed PDF print-your-own (was $100)

  Demographics, pricing, and revenue for the U.S., Canada, China, and India.
  336 pages


 
SPECIAL REPORT
A Comprehensive Study
of the
Virtual Services Industry


Demographics, Pricing, and Earnings
of Virtual Professionals in the
 
U.S., Canada, China, and India



"Brenner Information Group has done a phenomenal job of documenting the incline and momentum [of the Virtual Services Industry], and its new Study offers virtual professionals around the world a reference standard that can help take their businesses to the next level."
— Patricia Beckman, Founder, Cybertary, Inc.


This 336-page Special Report describes the results of an extensive study to determine the profiles, pricing, and revenue of virtual professionals in the global marketplace. A 38-page addendum for Australia is included free.

The demographic profiles focus on the geographic location, gender, work location preferences, education, experience, services provided, and industries served by virtual professionals in the U.S., Canada, China, and India. It shows the prices being charged by virtual professionals and describes how much they earn selling virtual services to buyers all over the world. Over 175 price distribution charts and statistical tables give the reader a clear view of virtual service today.

The Special Report on the virtual services industry includes a best business practices model that describes why certain virtual companies are more successful than others. It provides statistical proof that, when done right, selling virtual services can be even more profitable than you ever imagined. Learn about the challenges and opportunities associated with outsourcing services today, and read how others are meeting those challenges and succeeding in this fiercely competitive environment.

The Special Report is available bound, or as a PDF e-book that can be downloaded and printed.

Here are questions that this study answers:

- How many virtual professionals are there?

- Where are they located?

- What is the gender mix (men and women)?

- How much education and experience do they have?

- Where are their clients located?

- How much do virtual professionals charge?

- Is there a difference in hourly rates based on gender?

- Is there a difference in hourly rates based on education?

- Is there a difference in hourly rates based on experience?

- Is there a difference in hourly rates based on where they like to work?

- Which services are billed at higher rates?

- How much do virtual service professionals make?

- Do women virtual professionals make more than men?

- Is there a difference in revenue based on education?

- Is there a difference in revenue based on experience?

- Is there a difference in revenue based on preferred work location?

- Which services are being billed at higher rates?

- Which services generate the most revenue?

- How many virtual professionals offer each type of service?

- How much are typical workers and technicians making in China and India?

- How much are virtual workers making in China and India?

- What affect is this having on wage inflation in these countries?

- What affect is this having on billing rates in the U.S. and Canada?

- How many clients do top virtual professionals serve each month?

- What much do they charge for each these services?

- How many jobs are "sold" each month?

- Which virtual professionals are making the most money?

- Where is the most money being made?

- What software do these professionals use?

- What makes the top virtual service businesses stand out above all the rest?

- What do the most successful virtual professionals charge?

- What are the competitive challenges confronting virtual professionals today?

- How do virtual service billing rates and revenue compare worldwide?


Click on the link to see a PDF file containing examples of the charts and tables that are in the Report.
Sample Charts and Tables   As you can see, this information-packed virtual services Special Report is a treasure chest of value for anyone in (or considering) a virtual career. Prepare and implement your own successful business strategy with a virtual services industry Special Report from Brenner Information Group.


"The Special Report is an important reference for virtual assistants globally. Virtual Assistance U highly recommends that the Special Report become an essential reference text for VAU students."
— Dr. Sylvester Jordan, VAU Chancellor



ORDER NOW


TABLE OF CONTENTS

Background
    History of Virtual Assistance
    What is Virtual Assistance?
    How Many Virtual Assistants Are There?
    How This Survey Project Began

Study Methodology
    About the Process
    About the Data

Virtual Market Drivers: Global Paradigm Shifts

General Comments

Executive Summary of Key Findings

Detailed Findings
    Number of Virtual Professionals
    Gender - Battle of the Sexes
    Operating Location Preference
    Years of Experience
    Level of Education
    Services Offered
    Industries Served
    Most Effective Ways to Find Clients
    Software Used in the Business

U.S. Billing Rates
    Billing Rates - All Virtual Professionals
    Hourly Rates by Specialty
    Hourly Rates by Gender
    Billing Rates by Operating Location Preference
    Billing Rates by Education
    Billing Rates by Experience
    Comparing Billing Rates by Education and Experience

International Prices
    International Billing Rates - All Virtual Professionals
    International Hourly Rates by Service Specialty
    International Hourly Rates by Gender
    International Billing Rates by Operating Location Preference
    International Billing Rates by Education
    International Billing Rates by Experience

U.S. Revenue Analysis
    Revenue Generated by U.S. Virtual Service Professionals
    Revenue Based on Gender
    Revenue Based on Preferred Working Location
    Revenue Based on Years in Business
    Revenue Based on Education

International Revenue Analysis
    International Revenue by Geographic Location
        Total Earnings
        Wage Inflation

    Canada
        Revenue Generated by Canadian Virtual Service Professionals
        Canadian Revenue Based on Gender
        Canadian Revenue Based on Operating Location Preference
        Canadian Revenue Based on Years in Business
        Canadian Revenue Based on Education

    China
        Revenue Generated by Chinese Virtual Service Professionals
        Chinese Revenue Based on Gender
        Chinese Revenue Based on Operating Location Preference
        Chinese Revenue Based on Years in Business
        Chinese Revenue Based on Education

    India
        Revenue Generated by Indian Virtual Service Professionals
        Indian Revenue Based on Gender
        Indian Revenue Based on Operating Location Preference
        Indian Revenue Based on Years in Business
        Indian Revenue Based on Education

Prices in the Virtual Services World
    Virtual Assistant Service Prices
        General Virtual Assistant Services
        24-Hour Service
        Admin Support
        Archiving to CD
        Association Management
        Billing Services
        Binding Services
        Bookkeeping
        Broadcast E-Mail Services
        Broadcast Fax Services
        Bulk (Mass) Mailing
        CD Authoring
        CD Production
        Certifications
        Coaching
        Collating
        Collection Services
        Company Programs
        Concierge Services
        Consulting (General Consulting)
        Consulting (Business Consulting)
        Consulting (Web Consulting)
        Conversion Services (File)
        Conversion Services (Media)
        Conversion Services (to PDF)
        Court Reporting
        Critiquing
        Customer Service Support
        Data Entry/Keyboarding
        Database Maintenance
        Database Management
        Dictation
        Digital Photography
        Direct Mail Services
        Disk Duplication
        Editing
        E-Mail Management
        E-Mail Services
        Event Coordination
        Event Management
        Fax Services
        File Transfer
        Folding
        Formatting
        HR Services
        Image Editing
        Indexing
        Insertion
        Internet Marketing
        Internet Research
        Labeling
        Legal Assistance
        List Maintenance
        Mail Merge Services
        Mailing List Services
        Mailing Services
        Marketing Services
        Medical/Dental Coding
        OCR Scanning
        Office Management
        Office Organizing
        Packaging & Shipping
        Paralegal Services
        Payroll Services
        Personal Assistance
        Photography (Film)
        Pickup & Delivery
        Print Brokering
        Production Management
        Proofreading
        Project Management
        Public Speaking
        Purchasing Services
        Real Estate Support Services
        Recording (Minute Taking)
        Reminders
        Research Services
        Retouching
        Rush Services
        Sales Support Services
        Scanning
        Scheduling
        Scoping
        Secretarial Services
        Spreadsheet Maintenance
        Stamping
        Stenography
        Stuffing and Insertion
        Technical Support Services
        Telephone Support
        Testing Services
        Training
        Transcription (General)
        Transcription (Legal)
        Transcription (Medical)
        Translation
        Travel Arrangements
        Typing
        Voicemail System Support
        Word Processing
        Writing (Articles)
        Writing (Business Letters)
        Writing (Business Plans)
        Writing (E-Books)
        Writing (General Copy)
        Writing (Ghostwriting)
        Writing (Manuals)
        Writing (Marketing Materials)
        Writing (Media Kits & PR Copy)
        Writing (Newsletters)
        Writing (Proposals / Grant Proposals)
        Writing (Speeches)
        Writing (Technical)
        Writing (Web Content)

    Virtual Graphic Design Prices
        General Graphic Design
        General DTP Layout
        Advertising
        Animation
        Announcements
        Annual Reports
        Billboard Graphics
        Book Covers
        Book Interiors
        Booklets
        Brochures
        Business Cards
        Calendars
        Calligraphy
        Cards
        Cartoons
        Catalogs
        Changes & Alterations
        Charts
        Certificates
        Coupons
        Databases
        Desktop Presentations / Presentation Design
        Directories
        Directory Publishing
        E-Books
        E-Zines
        Envelopes
        Exhibits/Trade Show Displays
        Flyers
        Forms
        Handbooks
        Icons
        Identity Packages
        Illustrations
        Invitations
        Letterhead
        Logos
        Magazines
        Manuals
        Marketing Collateral
        Menus
        Newsletters
        Packaging
        Point of Purchase (POP) Displays
        Postcards
        Posters
        PowerPoint Presentations
        Proposals
        Repetitive Letters
        Resumes
        Signs
        Spreadsheets
        Stationery
        T-Shirt Graphics
        Tickets
        Training Materials
        Transparencies/Overheads
        Typography

    Virtual Multimedia & Web Service Prices
        General Multimedia Services
        Audio Services
        E-Business Cards
        E-Brochures
        E-Catalogs
        E-Newsletters
        Flash Presentations
        Interactive Training
        Multimedia Animation
        Multimedia Presentations
        Special Effects
        Video Editing
        Video Services
        Videography
        Voiceovers
        General Web Services
        Web Animation
        Web Banner Ads
        Web E-Commerce
        Web Databases
        Web Forms
        Web Graphics
        Web Logos
        Web Programming
        Web Search Engine Optimization
        Web Search Engine Registration
        Website Design & Development
        Website Maintenance
        Website Promotion

    Virtual Software Support Prices
        Custom Programming
        3-D Studio Max
        Access
        Acrobat
        ACT!
        ActionScript
        ActiveX
        ADO
        AfterEffects
        ASP
        Bryce 3-D
        C++
        CGI Scripts
        Cold Fusion
        CorelDraw
        Crystal Reports
        DHTML
        Director
        Dreamweaver
        Excel
        FileMaker Pro
        Fireworks
        Flash
        FoxPro
        FrameMaker
        FreeHand
        FrontPage
        GIF Animator
        GoLive
        Homesite
        HTML
        Illustrator
        ImageReady
        InDesign
        Java
        JavaScript
        Lotus 1-2-3
        Lotus Notes
        Lotus Smart Suite
        MS Money
        MS Office
        MS Outlook
        MS Printshop
        MS Publisher
        MS SQL
        MS Works
        MySQL
        Oracle
        PageMaker
        PaintShop Pro
        Peachtree Accounting
        Perl
        Photoshop
        PHP
        PowerPoint
        Premiere
        QuarkXPress
        Quickbooks
        Quicken
        QuickTime
        Sound Forge
        SQL
        TurboTax
        VB Script
        Visio
        Visual Basic
        Visual C++
        Westlaw
        Word
        WordPerfect
        XHTML
        XML

    Which Software Services are Billed Higher?

Trend Analysis
    Where Jobs are Going Today
    Changes in Revenue
    Changes in Hourly Rates
    Comparing Prices - 2004 to 2007

Best Business Practices
    Analysis of the Top Performing Virtual Service Professionals
        Revenue of the Top Virtual Service Businesses in Four Countries
        Industries Served by the Top International Virtual Service Professionals
        Services Offered by the Top International Virtual Service Professionals
        Software Used by the Top International Virtual Service Professionals
        Earnings Profile of the Top International Virtual Businesses
    Analysis of the Top 10 U.S. Virtual Service Professionals
        Revenue of the Top 10 U.S. Virtual Service Professionals
        Industries Served by the Top 10 U.S. Virtual Service Professionals
        Services Offered by the Top 10 U.S. Virtual Service Professionals
        Software Used by the Top 10 U.S. Virtual Service Businesses
        Earnings Profile of the Top 10 U.S. Virtual Businesses
    Prices Charged by the Top Virtual Service Professional in Four Countries of Interest
    Prices Charged by the Top 10 U.S. Virtual Service Professional

Revenue Pricing Summary: Comparing Worldwide Revenues and Billing Rates

Observations & Conclusions

Appendix
    Research Data
    Pricing and Revenue Data
    Endorsing Organizations


 
ENDORSING ORGANIZATIONS

Cybertary
The Alliance for Virtual Businesses
The Virtual Nation
Virtual Assistance U
Virtual Business Group


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